Quickstart

The Quickstart guide is a comprehensive resource designed to assist users in navigating the Engage web application. It provides a detailed walkthrough of the application's various features and functionalities. The guide covers a wide range of topics, from understanding the application's interface and managing schedules and courses, to utilizing the gradebook and curriculum features. It also includes information on generating reports and managing sites and licenses. This document serves as a valuable tool for both new and experienced users, simplifying the process of using the Engage web application.

Introduction

The introductory section focuses on the fundamental aspects of the Engage, providing essential guidance on how users can effectively log in and start using the platform. This segment is designed to help new users familiarize themselves with the basic functionalities.

How do I login to the Engage?

To log in to Engage, follow these simple steps:

Navigate to the login page by clicking on the following link: https://engage.nolaedu.net/.
Once you arrive at the login page, enter your username and password into the appropriate fields.
Click the “Sign In” button to access your account.

Where do I find my courses?

To find your courses within the web application, please follow these steps:

Log in to the web application.
Select "Sites" from the menu on the left side.
Click on "View School."
You will now be directed to your Site Dashboard where you can view your courses.

How do I login to Engage?

To log in to Engage, follow these steps:

Open your web browser.
Navigate to the URL engage.nolaedu.net.
Enter your username and password in the corresponding fields.
Click the login button to access your account.

Where do I find student login credentials?

In order to retrieve a student's login credentials, follow this step-by-step process:

Navigate to your site dashboard.
Click on the "Students" tab.
Enter the student’s name in the search bar and then click outside of the bar to initiate the search.
Once the page refreshes, the student’s login information will be displayed on the screen.

I have a question about engage that isn't covered here. Where can I go?

If you have a question about Engage that isn't covered in this documentation, follow these steps to submit a request for assistance:

From the Home Dashboard of the Engage Platform, click on "FAQ". This action will open a new tab in your internet browser.
At the top of the FAQ page, select "Submit a Request". You'll be redirected to the Star Academy helpdesk portal.
Once on the helpdesk portal, you can create a help ticket. Our support team will receive your request and provide the necessary assistance.

What do I do if I forgot my password?

If you forget your password while trying to log into the Engage platform, follow these steps to reset it:

At the Engage login screen, click on "Forgot Password."
When prompted, enter your username and click "Submit."
Check the email account associated with your username. You will receive an email containing instructions on how to reset your password. Follow these instructions to regain access to your account.

Can my students use the Engage platform on their chromebooks?

Engage is designed to be compatible with various devices, but it is important to note that while the platform will load on Chromebooks, they are not recommended for optimal use. This is due to potential misalignments with Chromebook operating systems that may affect the functionality and user experience on the Engage platform. It's advisable to use devices with fully compatible operating systems to ensure the best performance and experience for your students.

How do I use login companion?

To use the Login Companion feature on the Engage platform, follow these steps:

First, have one student log in to the Engage platform by entering their username and password.
Once logged in, click the Login Companion button located at the top right of the dashboard.
When prompted, have the second student enter their username and password.
After both students have entered their credentials, they will be logged in together and ready to begin learning.

How do I unlock a student account?

To unlock a student account, start by navigating to your Dashboard. Once there, locate the "Locked Students" section, which you will find at the top right corner of the page. Click on this section to be directed to the Locked Students portal. Here, you can view and perform the necessary actions required to unlock student accounts.

Where can I enter a helpdesk ticket?

To enter a helpdesk ticket in the Star Academy help portal, follow these steps:

From the home dashboard, click on the FAQ button.
This action will navigate you to the Star Academy help portal.
At the top of the page, locate and click on "submit a request."
In the provided fields, enter the necessary information about the issue or assistance you require.

Where do I find teacher and student resources in Engage?

To locate the teacher and student resources within the Engage platform, follow these steps:

Click on "Library" located in the left tab of the user interface.
Select the "Resources" folder to view and access the available materials for printing and viewing.

What can be found in the Resources folder in the library?

In the "Resources" folder within the library, you'll discover a comprehensive collection of materials tailored to each curriculum offered at the Star Academy. This folder houses various essential documents, including PDFs, PowerPoint presentations, matrices, and bills of materials. Essentially, this folder provides all the necessary resources to facilitate effective and successful class sessions.

Schedules and Courses

To add or adjust courses in your schedule, access the scheduling section of the application, where you can select courses to include or modify existing selections at any time. This feature allows for flexibility and customization of your academic plan.

How do I add a course?

To add a course to your schedule, start by navigating to the Site Dashboard. Once there, you'll find a button labeled "+ Add". Click this button, and you'll be directed to the course creation tool where you can proceed with setting up your new course.

My school is closed on a certain day, how does Engage accommodate that?

In the Engage platform, you can specify non-operational days for your school during the course creation process. Here is how you can accommodate school closures within your course schedule:

Navigate to the Course Information screen when creating a new course.
At the bottom of this screen, you will find an option to select days when your school is closed.
Choose the appropriate day(s) that your school will be closed. These dates will automatically be excluded from the course's rotation schedule, ensuring that no classes are scheduled on these days.

How do I add a student to my academy?

To add a student to your academy, follow these steps:

Navigate to your Site dashboard.
Select the Students tab.
Click on +Add to enter the details of the new student and add them to your academy.

How do I add a student to my course?

To add a student to your course, start by navigating to your Site Dashboard. Follow these steps:

Click on the course name for which you want to add a student.
Locate and click on the +Student button, which you'll find next to the grey box on the right side of the student entry.
Click the grey box; it will turn blue and display a check mark, indicating that the student has been successfully added to the course.

How do I assign a student to a rotation?

To assign a student to a rotation in your course schedule, follow these steps:

Log in to your site dashboard and click on the course that contains the rotation you wish to edit.
Navigate to the Schedules tab.
Locate the schedule you want to modify and click the three dots on the right side of it, then select "Edit."
In the editing mode, look for the "Students" dropdown menu. Make sure to select the student you wish to assign to the rotation. If "all students" is already selected and applies to your needs, you can skip this step.
Click "Next." If you do not need to add materials to the rotation, click "Next" again on the Schedule Details page.
You will arrive at the Review Page. Here, click on the black section of the module within the rotation where you want to add the student.
Select the student's name from the dropdown that appears.
Click "Update" to finalize the assignment of the student to the rotation.

By following these steps, you have successfully assigned a student to a specific rotation in the course schedule.

Where can I see a student's progress through a module?

To view a student's progress through a module in your web application, follow these steps:

Navigate to the Course Dashboard.
Observe the overall student participation, which indicates progress through all assigned materials.
For a detailed view, access the student's gradebook by clicking into it from the Course Dashboard.
Select the specific module you want to analyze.
Scroll to the bottom of the gradebook page to find the participation percentage for the selected module. This percentage reflects the student's progress within the module.

My class has fallen behind in a module rotation, how can I extend the end date?

To extend the end date of a module rotation in your course schedule, please follow these steps:

Navigate to your Site Dashboard and select your site.
Click on the course that contains the module rotation you wish to adjust.
Go to the Schedules tab.
Click the calendar button to switch the dashboard view to the calendar.
Locate the rotation you want to modify on the calendar.
Hover your mouse over the end of the rotation period until the cursor changes from a pointing hand to a lateral arrow tool.
Click and hold the edge of the rotation, then drag it to the desired new end date.
As you drag the end date, observe the rotation updating in real time on the calendar.
Release the mouse button to finalize the new end date. The system will automatically apply the updated end date to the rotation.

I need to change the start date of a module rotation, how do I do this?

To change the start date of a module rotation within your course scheduling system, follow these steps:

Log in to your Site Dashboard.
Select the site and then choose the Course that contains the rotation you wish to adjust.
Navigate to the Schedules tab.
Click the calendar button to switch the dashboard view to calendar mode.
Locate the rotation you desire to modify. Hover your mouse over this rotation.
Click and hold the rotation, then drag it so that the beginning of the rotation block aligns with the new start date you intend to set.
Release the mouse button; the system will automatically update the start date of the moved rotation and will adjust the start dates of any subsequent rotations accordingly.

This process allows you to efficiently update rotation dates directly from the calendar view, ensuring your course schedule remains accurate and up-to-date.

How do I schedule a module or IPL?

To schedule a module or an Independent Personal Learning (IPL) session, follow these steps:

Navigate to your site dashboard and click on "Courses."
Select "Schedules" and then click the red "+ Schedule" button.
From the dropdown menu, choose the type of schedule you wish to create.
Complete all required fields presented on each screen as you advance through the scheduling process.
Proceed to the Review panel, where you can select "Generate" to automatically add all selected students to your new schedule.
Click "Save." Your new schedule will now be available to your students.

Gradebook

To fully harness the Gradebook feature, users can monitor student achievements and track class performance. By centralizing grading data, educators can update and access records efficiently, enabling a comprehensive view of individual and overall progress, facilitating data-driven decisions in educational strategies.

What is Participation?

In the Gradebook feature, the "Participation" metric monitors a student's engagement and progress throughout each course listed in their academic schedule. This tool helps educators observe how actively a student interacts and progresses through the material of all the courses they are enrolled in, allowing for more detailed assessments and targeted interventions if needed.

What is Attendance?

In the context of the Gradebook, the "Attendance" feature is designed to monitor and record each instance when a student logs into the system from an IP address associated with the educational site. This functionality is important because it allows educators to verify student participation and engagement in the digital learning environment by providing transparent evidence of their online presence.

How do I change a grade for a student

To change a student's grade in the Gradebook, follow these steps:

Navigate to the student's Gradebook.
Click on the "Points Earned" box corresponding to the grade you want to edit.
Enter the new score you wish to assign to the student.

Where are the grades for performance based assessments?

To view the grades for performance-based assessments in the Gradebook, follow these steps:

Confirm that the performance-based assessment was administered in the classroom by the teacher.
Check with the teacher to ensure they have manually added the grades for the assessment into the Gradebook.

Since these assessments are teacher-led and require manual entry into the system, teacher intervention is necessary for the grades to appear in the Gradebook. If the grades are not visible, there may be a delay or oversight in data entry which should be addressed by the responsible teacher.

Why is the point total for grading not 100?

In the Gradebook feature, you might notice that the point total for grading is not always set to 100. This can occur due to the way scores are calculated based on the components included in the course assessments. Here's a breakdown of how the point totals are determined:

RCAs (Regular Course Assessments) contribute to the point total. There are typically four RCAs, each comprising three questions. Each question is worth 1 point, adding up to a total of 12 points (4 RCAs x 3 questions each x 1 point per question).
The Post Test is another component contributing to the grade. It has a maximum value of 100 points.

Therefore, combining the points from the RCAs and the Post Test gives a base total of 112 points (12 points from RCAs + 100 points from the Post Test).

If Performance-Based Assessments (PBAs) are also included in the course, each PBA you complete successfully adds an additional 20 points to the total possible points. For instance, if one PBA is completed, the total possible points become 132 points (112 base points + 20 PBA points).

This flexible scoring system is crafted to comprehensively evaluate a student’s performance through various forms of assessments throughout the course.

How can I change the grading scale?

To change the grading scale in the Gradebook, follow these steps:

Navigate to the Site > Courses Dashboard.
Locate the course for which you want to edit the grading scale and click the three dots in the top right corner of the specific course panel.
Select "Edit" from the dropdown menu.
Navigate to the Grading Tab.
Modify the upper and lower bounds of the grading scale as needed.

Where do I see a student's performance in modules?

To view a student's performance in modules, follow these steps:

Navigate to the Site Dashboard.
Click on the course that the student is enrolled in.
Locate and click on 'Gradebook' next to the student’s name. Here, you will be able to see the student’s performance details for individual modules.

Why isn't participation tracked in IPLs?

The IPLs (Individualized Practice Lessons) are purpose-built to demonstrate student mastery rather than tracking participation. Each unit within the IPL framework contains several lessons, and each lesson is equipped with multiple assessments designed to measure student mastery. Here's how student progress is tracked and managed in IPLs:

A student progresses through the lessons and attempts up to three mastery tests per skill.
Mastery is confirmed when a student achieves a perfect score on any of the three tests provided for each skill, which signals that the student has fully grasped the material.
Upon mastery, the student's progress is updated to reflect their mastered status.

If a student fails to achieve mastery by the end of Mastery Test 1:

They are temporarily locked from continuing with the lesson to ensure they don't advance without the necessary understanding.
This lock requires intervention from a teacher to be removed, allowing time for additional instruction or support.
Teachers can monitor which students are locked out by selecting the "Locked Students" option from their Dashboard after logging in. This feature aids teachers in quickly identifying and assisting students who need more help in achieving mastery.

Can I move a student from one course to another?

In the event that you need to move a student from one course to another, it's important to understand that while the system allows for such transfers between classes, it does not support the automatic transfer of the student's grades. To ensure the integrity and continuity of the student's gradebook records, please follow these steps:

Contact your Educational Support Specialist (ESS) for guidance on best practices for handling grade records during the transfer.
Work with your ESS to manually maintain or update the student's gradebook before proceeding with the course change.

This approach will help ensure that the student's academic records remain accurate and complete throughout the transfer process.

How can I change the grading scale in my courses?

To change the grading scale in an existing course within your Gradebook, follow these steps:

Navigate to your Site dashboard.
Click on the Courses tab to view your list of courses.
Locate the course whose grading scale you wish to change.
Click on the three dots located in the top right corner of the desired Course panel to access additional options.
From the dropdown menu, select "Edit."
Click the "Next" button at the bottom of the screen to proceed to the Grading Scale page.
Once on the Grading Scale page, make the necessary changes to the grading scale as desired.
After adjusting the scale, click on the "Update" button to save the changes.

By following these steps, you can successfully modify the grading scale for your course in the Gradebook.

Curriculum

To explore various slides within a module, navigate through the interactive panel provided in the web application. This allows users to access different sections of the student curriculum with ease.

How can I see different slides within a module?

To view different slides within a module of the student curriculum management system, follow these steps:

Start from the Home Dashboard and select "Library."
Proceed by selecting "Modules" to browse through the available list.
Choose the desired module from the list to load its overview.
Upon loading, you will notice sessions and Diagnostic days displayed across the top of the module content window.
Click on a specific session to see its content; this will automatically display the first slide of that session.
Students are required to progress through the slides sequentially. However, teachers and administrators have the flexibility to navigate directly to any slide. To do this, use the menu on the right side of the module content window and select the slide you wish to view.

Where can I find a file I need for a module?

To locate a file necessary for a module in your student curriculum, follow these steps:

Navigate to the module content screen within the curriculum user interface.
On the right side of the screen, look for a drop-down menu titled "Related Content."
Click on this menu to access various documents related to the module, such as worksheets, answer keys, instructions, and additional documentation. Select the file you need from the options provided.

Where do I find the list of materials for a module?

To locate the list of materials for a specific module within the student curriculum, follow these steps:

Navigate to the Module Screen.
Go to the Resources section.
Select "Bill of Materials" from the dropdown options.

Alternatively, you can access the Bill of Materials through the library:

Go to "Library" on the main menu.
Choose "Resources."
Click on "Modules."
Select the specific module you are interested in.
Click on "Bill of Materials" to view the list.

Where can I find the names of the different equipment pieces in the classroom?

To locate the names of the different equipment pieces used in a classroom, follow these steps:

Navigate to the module screen within your web application.
Click on the "Resources" tab.
Select "Bill of Materials" from the available options. This document is an itemized inventory listing all materials and equipment utilized in the specific module you are viewing.

How do I know what to do to take care of live animals?

To understand the care requirements for live animals included in your curriculum, you can find detailed guidance in the Resources tab. Once you are in the Resources tab, look for a file named "Live Animals Care Sheet." This document provides all the necessary information needed to support and maintain the live animals properly in your classroom.

A module in my curriculum has an empty homework folder, where are the files?

If you find that a homework folder in a module of your curriculum is empty, it may be intentional. This commonly occurs in certain modules, such as those in mathematics, where the curriculum design focuses on in-class learning without the need for homework files. If you have questions or need further clarification on this matter, please contact your Educational Support Specialist (ESS) for more information.

How do learn what a piece of equipment is for?

To understand the purpose and use of a specific piece of equipment within your student curriculum, follow these steps:

Navigate to the Module Resources and open the “Session Notes” file.
Press CTRL + F on your keyboard to activate the search function.
Enter the name of the equipment into the search box that appears. This action will help you locate the specific session where the equipment is mentioned.
Review the session details provided to gain insights into how and why the equipment is used in that particular activity.

How can I see the Questions on an RCA?

To view the questions on a Root Cause Analysis (RCA) within the student curriculum:

Navigate to the "Library" section of the web application.
Click on the "Resources" folder.
Proceed to select the "Modules" folder.
Choose the desired module by clicking on it.
Within the module, click on the folder labeled "RCAs."
Inside this folder, you will find all the RCAs for that module along with their corresponding answer keys. Here, you can view the questions for any selected RCA.

Where are the instructions for Math Connections?

To find the instructions for Math Connections, follow these steps:

Navigate to the Library tab on the main page.
Click on Resources.
Choose Math Connections from the list.
Select the specific folder corresponding to the Math Connection you wish to explore.
Within the folder, you will find options for both the Teacher's Guide and Student Guide. Click on each to view the respective instructions.

Where can I find the instruction manuals for equipment in the classroom?

To locate the instruction manuals for equipment used in the classroom, check inside the flap of the Student Module guide specific to each module. The manuals are stored here to ensure easy access during classes or module-specific activities.

Reports

Our Reports section enables instructors to review specific errors students made on assignments, facilitating targeted feedback and instructional adjustments. This feature helps in identifying common misunderstandings and tracking academic progress.

How can I see what answers my students have gotten wrong on assigned material?

In the Reports Dashboard, the Questions and Answers tab offers a detailed view of your students' responses to module questions, allowing teachers to assess their progress accurately. To review the answers that students have gotten wrong on assigned material, follow these steps:

Navigate to the Reports Dashboard.
Click on the Questions and Answers tab.
To view responses for standard modules, select Individual Module Question. Follow the on-screen prompts to access and review the wrong answers for any specific student's module questions.
For IPLs (Individualized Practice Lessons), choose Individual IPL Question to view detailed responses for these types of assignments.

How can I see a progress report for a specific student?

To view a progress report for a specific student within the web application, follow these steps:

Click on the Reports tab located on the left side of your screen to access the reporting features.
Navigate to Grade Book > By Student to see an overview of assigned material grades for individuals.
For a more detailed report, or to examine progress over a specific time period:
Click on Grade.
Select Individual Grades to access in-depth progress details.

How can I see a report of grades in my rotations?

To view a report of grades in your rotations, follow these steps:

Navigate to the "Reports" tab in your application.
Select "Gradebook" and then choose "By Rotation."
Enter any necessary information prompted by the system, and the report will then generate.

For a more detailed report, you can access it by:

Going to the "Reports" tab.
Clicking on "Grade."
Selecting "Course Schedule Scores" from the options available.

How can I create a grade report without students names?

In order to generate a grade report without displaying student names, follow these steps:

Navigate to the "Reports" section of the web application.
Click on "Grade" and then select "Course Grades."
Enter the required information into the appropriate fields.
Ensure that the "Show Username" option is unchecked to exclude student names from the report.

How can I see answers given on a specific IPL in one of my courses?

To view the answers provided for a specific Individual Learning Plan (IPL) in one of your courses, follow these steps:

Go to the "Reports" section of the application.
Click on "Questions and Answers" and then select "Individual IPL Question."
Enter the required information related to the specific IPL.
After submitting the information, a report will be generated displaying all the answers that were given for the selected IPL.

How can I see mastery progress of students in IPLs?

To view the mastery progress of students in Individualized Practice Lessons (IPLs), follow these steps:

Navigate to the "Reports" section of the web application.
Select "Questions and Answers" and then click on "IPL Analytics".
Enter the required information to generate a report. This report will provide a broad overview of IPL masteries across the board.
For a detailed mastery progress view of each student, access the "IPL Progress Summary" report from the same section. This will allow you to see focused progress reports for individual students.

Sites and Licenses

The "Sites and Licenses" area enables you to oversee both your license and the different sites you manage. This section facilitates bulk actions, such as uploading multiple users simultaneously, streamlining the process for administrators handling large groups, like students in an academy.

Can I upload all of my students into the academy at once?

Yes, you can upload all of your students into the academy at once using the import feature, which is available to both Teacher Admins and Site Admins. To use this feature, follow these steps:

Click on your site name.
Select the 'Students' tab.
Click on 'Import'.

If you need more detailed instructions, please refer to the teacher handbook or contact your Educational Support Services (ESS) representative.

Troubleshooting

When experiencing issues with your web application, first attempt basic troubleshooting steps. These problems can often be efficiently resolved by reassessing the ordering process for required materials in your specific sites, ensuring all necessary components are correctly requested and adequately supplied.

How can I order needed materials for one of my sites?

To order materials for one of your sites, you will need to follow different procedures depending on the type of materials required:

For Curriculum Items:
Create a helpdesk ticket.
Specify the correct nomenclature for each item you need, along with the quantities requested.
If the items usually ship in large quantities but you need them individually or in smaller quantities, mention in the ticket that the items need to be "broken out".
For Technology Repairs or Replacements:
When creating a helpdesk ticket, make sure to include the serial tag of the equipment that requires attention.
Attach an image showing any visible damage or on-screen errors to the ticket to help clarify the issue.

What do I do if an Engage screen did not load properly?

If you're experiencing issues with an Engage screen not loading properly, follow these steps to resolve the problem:

Click the reload button on your web browser to refresh the page.
If the issue persists, log out of your account, close your web browser, and open it again to reload everything freshly.
Should the problem still continue, clear your browser cache and restart your computer to reset all settings.
If, after completing the above steps, the Engage screen still fails to load correctly, please enter a helpdesk ticket. Include a screenshot of the content that won't load so that our helpdesk team can assist you further.

What do I do about a piece of broken furniture?

To address the issue of a broken furniture piece in your classroom, follow these steps to submit a ticket to our Operations team for a repair or replacement:

Navigate to our helpdesk portal by clicking the FAQ button on our website.
Once on the portal, initiate a ticket submission for the broken furniture.
Include in the ticket a clear picture of the serial tag, which can be found on the bottom of the furniture piece.
Ensure that the ticket is addressed to the Operations department.

After you've submitted the ticket, our Operations team will review the details and coordinate with you to arrange for the necessary repair or replacement of the furniture piece.

How do I report a bug or a mistake in an Engage slide?

If you discover a bug or an error on an Engage slide and wish to report it, follow these steps to submit a ticket through our helpdesk portal:

Click the FAQ button to navigate to our helpdesk portal.
Once on the portal, choose "software help" from the dropdown menu for the type of issue you are reporting.
Fill in all the required fields with the details of the bug or error.
Attach a screenshot of the issue by dragging and dropping it into the attachments area of the form.
Submit your ticket. After submission, our support team will review the details and contact you to provide updates on the resolution of your reported issue.

How do I find out how equipment in the curriculum works?

When you need to understand how the equipment used in the curriculum functions, follow these steps:

Begin by checking the instruction manuals for any piece of technology. You can find these manuals in the front sleeve of the student module binder, which is located in the small library on each module's desk.
Next, explore the Module's interface, specifically under the 'Resources' tab. Here, you'll find various documents that provide guidance on the activities or materials used in the module.

If you still have questions or need further assistance, remember that your Educational Support Specialist (ESS) is always ready to help. Don’t hesitate to reach out to them for additional information or clarification on how the equipment operates.

Engage Quick-Start guide